Have you ever had customer complaints and rejections, and you have a whole shelf, store room or warehouse of product that is suspect? All of the product isn’t bad, so we can’t send it all back. The customer or boss says there cannot be any more issues. What are you going to do?
What most of us have done is to have someone go through all of the product (100 percent inspection or sorting) and remove the defective product. Here is your chance to be that inspector.
Read the story below and count all the letter G’s. Both a big “G” and a little “g” are defects. We have a lot of work to do, so you only have three minutes to accomplish this task. Record and save your answer, which will appear in next week’s blog, or email them to me at amarsh@ledgeinc.com. Get your three-minute timer ready and get started. Remember, we can’t miss any G’s or we are in trouble.
A fairy tale
While strolling through a glen, a giddy English girl tripped on a rather large, almost gigantic, frog. The girl staggered but regained her footing and was about to go on when the frog began to speak and gesticulate to gain the girl’s attention.
“I have not always been a frog,” he croaked. “I was once a gracious knight, a gentleman called Gallant George Grenville, but was changed into this ghastly frog you now see by an ungodly, magical genie. The spell can only be broken if I gain a girl’s good graces and spend a night in her garden.”
The agog girl was skeptical, of course. She gazed at the frog’s pleading eyes, giggling, she decided to grant the frog’s wish and took him home, putting him by her garden gate.
That night, the girl slept grandly, and sure enough, when she awoke the following morning, there alongside her garden gate was the gracious knight, George Grenville. Well, strangely enough, for a long, long time, the girl’s mother did not believe that story.