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If you’re leading a manufacturing team and feel like your inbox is a live feed of emergencies, this one’s for you. I’ve been diving into the book Let Them by Mel Robbins, and have been thinking...
Introduction: Frictionless Doesn’t Mean Faceless You’ve probably seen a lot from our team lately about AI—its capabilities, its potential, and how it’s reshaping the way we work. So let’s be clear:...
Let’s face it—contract review in manufacturing is often a bottleneck. It can be slow, complex, and prone to risk—especially when done under pressure. RFQs come flying in, terms pile up, flowdowns...
If you’re a supplier in aerospace, industrial manufacturing, or other high-precision industries, you may have noticed a shift in customer expectations. More companies are requiring Automotive Core...
Planning to perform an internal audit? Here’s what you need to know before assigning someone to the task. Internal Auditor Job Description An internal auditor, related to quality management systems,...
Preventive Maintenance Programs, or PMPs are initiatives meant to find problems before they occur, thus furthering efficiency and profits within the company. However, when not designed or managed...
Nonconformance is an unexpected event that occurs in the manufacturing process that deviates from the set standards or requirements. In most cases, these are problems that we unanticipated to arise...
So you’ve got a new customer and they are sending some work your direction from the previous vendor. You make the parts to print, do the first article inspection or PPAP and its perfect. However,...
While an ISO certification is important for your business, implementing the strategies that you need to take your company to the next level can be quite difficult. Just like any business venture,...
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on Quality Management. He emphasized that we must balance the attention we...
Did you know that food fraud exists? The International Organization for Standardization website (iso.org) reports suggest that legit companies that deal with food retailing lose an average of...
It is in the best interest of every operating business to make profits at the end of each business day. As a result, these institutions take advantage of the methodologies and techniques that...
A foodborne illness is a disease transmitted by food to people. An illness is considered an outbreak when two or more people report the same symptoms after eating the same food, an investigation is...
Deming has provided a framework for intuitional training and leadership to develop teams that are focused on continual improvement and reducing variability. He finishes his last two points with...
Quality is something every organization strives for, and in many cases, it may be tough to consistently achieve. Complications regarding quality and efficiency present themselves on a daily basis in...
Dr. Deming continues his focus on eliminating the separation between management and the shop floor. His focus on leadership and management involvement translates well into today’s lean manufacturing...
Quality is something every organization strives for, and in most cases, it may be tough to achieve. Complications regarding quality and efficiency present themselves on a daily basis in a business...
Author of Out of Crisis, W. Edwards Deming is famous for developing 14 points of Management and Quality to push American Manufacturing during the initial exodus of business to Japan and China. Often...
During implementation of a new quality management system we often ask the question, “Do you have any customer complaints?” The same answer is generally given, but almost always with two implied...
As quality consultants we often support our customer in developing or fixing corrective actions. Poor root cause analysis will not only upset the customer but it will also lead to a weak action that...
Have you ever had customer complaints or rejections and have a whole shelf, store room or warehouse of product that is suspect? The customer says there cannot be any more issues. What are you going...
Organizations share the same goals: providing quality products, services, and experiences to their customers while still maintaining margins. Establishing quality policies and procedures, and...
A company stakes its reputation on its quality management system. Whether a company is already reaping the benefits of the new ISO 9000:2015 certification or is still transitioning to the newer...
How ISO Compliance Relates To Risk-Based Thinking There is hardly any business activity that does not involve risk. Shrewd business leaders understand this and adopt risk management approaches so as...
The Underestimated Benefits of Becoming ISO Certified The International Organization for Standardization came up with ISO 9000, which is a set of standards certifying that an organization has and...
Every individual understands that there is a certain amount of risk involved in pursuing a new venue and doing something new. Every business owner needs to have a clear understanding of the risks...
Overview Lean manufacturing is the systematic process for cutting things that don’t provide significant value out of the manufacturing process. This waste elimination method applies not only to...
As the new ISO updates find their way into the business world, many companies have not yet become re-certified. Is your company among the many? Ledge Inc. is comprised of trusted quality management...
Many of our clients were initially cautious in beginning the implementation of a Quality Management System because they thought we were there to change everything. We have found that companies...
ISO 9001 facilitates organizations to inform their customers that they have the ability to offer products and services with consistency and good quality. ISO has issued over 1.1 million certificates...
ISO 9001:2015 is a new standard that has been launched to replace the previous ISO 9001:2008 standard. These levels of standards need to be revised every 5 years to deal with marketplace changes....
Last week, we discussed a situation where customers were complaining and rejecting bad product. This could be in a store or a factory with shelves, store rooms or warehouses filled with questionable...
Have you ever had customer complaints and rejections, and you have a whole shelf, store room or warehouse of product that is suspect? All of the product isn’t bad, so we can’t send it all back. The...
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on quality management. He emphasized that we must balance the attention we...