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ISO and Quality Management Articles

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customer management

From Fred’s Desk: Make a Good First Impression

Parents always tried to teach their kids the importance of making a good first impression. As we got older and began dating and then went on job interviews, making a good first impression became...

Apr 27, 2017

Why is the PPAP (Production Part Approval Process) So Complicated?

Local OEM’s are taking a cue from the automotive industry and requiring a set of documents called PPAPs (Production Part Approval Process) from their suppliers during the introduction of a new part....

Jun 23, 2016

The Ledge Blog

ISO and Quality Management Articles

customer management

From Fred’s Desk: Make a Good First Impression

Why is the PPAP (Production Part Approval Process) So Complicated?

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