by admin | Feb 29, 2016 | Improvement, Quality Management
Have you ever had customer complaints and rejections, and you have a whole shelf, store room or warehouse of product that is suspect? All of the product isn’t bad, so we can’t send it all back. The customer or boss says there cannot be any more issues. What are you...
by admin | Feb 9, 2016 | Quality Management
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on quality management. He emphasized that we must balance the attention we give to the importance of the tools we use, in order to manage for...