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So you’ve got a new customer and they are sending some work your direction from the previous vendor. You make the parts to print, do the first article inspection or PPAP and its perfect. However,...
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on Quality Management. He emphasized that we must balance the attention we...
It is in the best interest of every operating business to make profits at the end of each business day. As a result, these institutions take advantage of the methodologies and techniques that...
The ISO standards provide organizations with a set of requirements, guidelines, and specifications to make sure that materials, processes, products and services are fit for their purpose. The...
Organizations share the same goals: providing quality products, services, and experiences to their customers while still maintaining margins. Establishing quality policies and procedures, and...
In many organizations, quality is defined as “Zero Defects” or “Meeting Specifications.” This definition has nothing at all to do with quality, and worse, it will effectively prevent ongoing...
Ledge Inc. is proud to announce and welcome Tim Dietz as the company’s newest Quality Consultant. Tim comes with a wealth of experience within Project Management. Prior to becoming a consultant with...
Many of our clients were initially cautious in beginning the implementation of a Quality Management System because they thought we were there to change everything. We have found that companies...
ISO 9001:2015 is a new standard that has been launched to replace the previous ISO 9001:2008 standard. These levels of standards need to be revised every 5 years to deal with marketplace changes....
Last week, we discussed a situation where customers were complaining and rejecting bad product. This could be in a store or a factory with shelves, store rooms or warehouses filled with questionable...
Have you ever had customer complaints and rejections, and you have a whole shelf, store room or warehouse of product that is suspect? All of the product isn’t bad, so we can’t send it all back. The...
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on quality management. He emphasized that we must balance the attention we...