by admin | Dec 15, 2016 | Improvement
In many organizations, Quality is defined as “Zero Defects” or “Meeting Specifications”. This definition has nothing at all to do with quality, and worse, it will effectively prevent ongoing improvement. Quality should have an operational definition that quality is a...
by admin | Aug 24, 2016 | News
Ledge Inc. is proud to announce and welcome Tim Dietz as the company’s newest Quality Consultant. Tim comes with a wealth of experience within Project Management. Prior to becoming a consultant with Ledge Inc., he was a Project Manager with SAY Plastics in...
by admin | Jul 7, 2016 | Business Management, Manufacturing, Quality Management
Many of our clients were initially cautious in beginning the implementation of a Quality Management System because they thought we were there to change everything. We have found that companies generally have manufacturing and their core processes down to a ‘T’. That’s...
by admin | Mar 5, 2016 | News, Quality Management
ISO 9001:2015 is a new standard that has been launched to replace the previous ISO 9001:2008 standard. These levels of standards need to be revised every 5 years to deal with marketplace changes. One of the main changes that has been addressed in ISO9001:2015...
by admin | Feb 29, 2016 | Quality Management
Last week, we discussed a situation where customers were complaining and rejecting bad product. This could be in a store or a factory with shelves, store rooms or warehouses filled with questionable product. The customer or boss said the problems had to stop NOW, so...