The Juran Trilogy

The Juran Trilogy

Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on Quality Management. He emphasized that we must balance the attention we give to the importance of the tools we use, in order to manage for...
The ISO Standards & the Benefits of Using Them

The ISO Standards & the Benefits of Using Them

The ISO standards provide organizations with a set of requirements, guidelines, and specifications to make sure that materials, processes, products and services are fit for their purpose. The International Organization for Standardization has published over 21000...