ISO 9001 facilitates organizations to inform their customers that they have the ability to offer products and services with consistency and good quality. ISO has issued over 1.1 million certificates throughout the world with this aim in mind. It also benefits...read more
Food safety programs for specific food manufacturers can vary by facility. Each one of these programs however, must fall in line with federally registered or non-federally registered standards for safe food production. These are outlines supplied by the government...read more
ISO 9001:2015 is a new standard that has been launched to replace the previous ISO 9001:2008 standard. These levels of standards need to be revised every 5 years to deal with marketplace changes. One of the main changes that has been addressed in ISO9001:2015...read more
Ledge Inc., along with some of it partners, recently attended Leading for Success, an event organized by the Manufacturers' Association of South Central Pennsylvania (MASCP). Penn State Football Coach James Franklin spoke in a team meeting format and provided unique...read more
Last week, we discussed a situation where customers were complaining and rejecting bad product. This could be in a store or a factory with shelves, store rooms or warehouses filled with questionable product. The customer or boss said the problems had to stop NOW, so...read more
Have you ever had customer complaints and rejections, and you have a whole shelf, store room or warehouse of product that is suspect? All of the product isn’t bad, so we can’t send it all back. The customer or boss says there cannot be any more issues. What are you...read more
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on quality management. He emphasized that we must balance the attention we give to the importance of the tools we use, in order to manage for...read more
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