The Ledge Blog

ISO and Quality Management Articles
ISO 9001 2015 Update: Things To Know

ISO 9001 2015 Update: Things To Know

The ISO 9001 2015 update has now been out since September of 2015 and we are in the prime time to complete the transition. Ledge Inc. has developed a simple approach to addressing the requirements of the new standard, like defining the business context with a discrete...

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Sorting Challenge: Part 2

Sorting Challenge: Part 2

Our previous blog post, Sorting Challenge, discussed a situation where customers were complaining and rejecting bad product. This could be in a store or a factory with shelves, store rooms or warehouses filled with questionable product. The customer or boss said the...

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Sorting Challenge

Sorting Challenge

Have you ever had customer complaints or rejections and have a whole shelf, store room or warehouse of product that is suspect? The customer says there cannot be any more issues. What are you going to do? The customer may require or your boss may demand that someone...

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Calibration Is All About Risk

Calibration Is All About Risk

When working with a new client we like to start with their calibration program because it is a good way to define what ISO really is asking of your company. Many companies have no calibration system or do not have an understanding of what is truly required. ISO 9001...

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Reducing Variability: A Different Approach to Quality

Reducing Variability: A Different Approach to Quality

In many organizations, Quality is defined as “Zero Defects” or “Meeting Specifications”. This definition has nothing at all to do with quality, and worse, it will effectively prevent ongoing improvement. Quality should have an operational definition that quality is a...

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Improving Quality Control Tips

Improving Quality Control Tips

A company stakes its reputation on its quality management system. Whether a company is already reaping the benefits of the new ISO 9001:2015 certification or is still transitioning to the newer standard, its quality environment encompasses more than a print and some...

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