Deming’s 14 Points in Small Manufacturing – Part 4: A Team Approach To Productivity
Our previous article (Part 3) of our series regarding two of W. Edwards Deming’s famous 14 Points of Management and Quality was directed at creating pride in workmanship standards and driving out fear throughout the organization. Deming continues with his push on...
The ISO Standards & the Benefits of Using Them
The ISO standards provide organizations with a set of requirements, guidelines, and specifications to make sure that materials, processes, products and services are fit for their purpose. The International Organization for Standardization has published over 21000...
Deming’s 14 Points in Small Manufacturing – Part 3: Continual Improvement & Employees
Our previous post regarding the second two of W. Edwards Deming’s famous 14 points of Management and Quality was directed at eliminating mass inspection with continual improvement that is in place as long as the company is operating. Deming switches his focus to the...
Deming’s 14 Points in Small Manufacturing – Part 2: Inspection and Process Improvement
Our previous post regarding the first two of W. Edwards Deming’s famous 14 points of Management and Quality was directed at management maintaining a consistency of purpose, continual improvement and remaining competitive in both the market and with your employees in...
5 Benefits of Having an ISO Certification
Quality is something every organization strives for, and in most cases, it may be tough to achieve. Complications regarding quality and efficiency present themselves on a daily basis in a business enterprise, whether a crucial file cannot be found or a...
Deming’s 14 Points in Small Manufacturing – Part 1
Author of Out of Crisis, W. Edwards Deming is famous for developing 14 points of Management and Quality to push American Manufacturing during the initial exodus of business to Japan and China. Often called the father of the Quality Movement, these 14 points set the...
Quality Management Systems: Discover Why Customer Complaints Aren’t Always a Bad Thing
During implementation of a new quality management system we often ask the question, “Do you have any customer complaints?” The same answer is generally given, but almost always with two implied meanings: A serious “No, we never get any complaints” A joking “No, we...
The 5 Worst Corrective Action Root Causes
As quality consultants we often support our customer in developing or fixing corrective actions. Poor root cause analysis will not only upset the customer but it will also lead to a weak action that will likely not fix the underlying issue. The following is a list of...
The Process of Obtaining an ISO Certification
ISO certification is the next thing business owners and managers think about once they have built the required quality systems and conducted the audit. However, not all business owners know the proper steps for obtaining an ISO certification. Those who know the ISO...
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