by admin | Feb 29, 2016 | News
Ledge Inc., along with some of it partners, recently attended Leading for Success, an event organized by the Manufacturers’ Association of South Central Pennsylvania (MASCP). Penn State Football Coach James Franklin spoke in a team meeting format and...
by admin | Feb 29, 2016 | Quality Management
Last week, we discussed a situation where customers were complaining and rejecting bad product. This could be in a store or a factory with shelves, store rooms or warehouses filled with questionable product. The customer or boss said the problems had to stop NOW, so...
by admin | Feb 29, 2016 | Improvement, Quality Management
Have you ever had customer complaints and rejections, and you have a whole shelf, store room or warehouse of product that is suspect? All of the product isn’t bad, so we can’t send it all back. The customer or boss says there cannot be any more issues. What are you...
by admin | Feb 9, 2016 | Quality Management
Dr. Joseph Juran left us with many important fundamental methods and tools during his years as one of the leading experts on quality management. He emphasized that we must balance the attention we give to the importance of the tools we use, in order to manage for...