by admin | Mar 1, 2017 | Quality Management
Dr. Deming continues his focus on eliminating the separation between management and the shop floor. His focus on leadership and management involvement translates well into today’s lean manufacturing environment where staff is limited and no time can be wasted. Deming...
by admin | Feb 23, 2017 | Improvement, Manufacturing
Our previous article (Part 3) of our series regarding two of W. Edwards Deming’s famous 14 Points of Management and Quality was directed at creating pride in workmanship standards and driving out fear throughout the organization. Deming continues with his push on...
by admin | Feb 21, 2017 | Uncategorized
The ISO standards provide organizations with a set of requirements, guidelines, and specifications to make sure that materials, processes, products and services are fit for their purpose. The International Organization for Standardization has published over 21000...
by admin | Jan 30, 2017 | Manufacturing, Quality Management
Author of Out of Crisis, W. Edwards Deming is famous for developing 14 points of Management and Quality to push American Manufacturing during the initial exodus of business to Japan and China. Often called the father of the Quality Movement, these 14 points set...
by admin | Jan 25, 2017 | Business Management, Improvement, Quality Management
During implementation of a new quality management system we often ask the question, “Do you have any customer complaints?” The same answer is generally given, but almost always with two implied meanings: A serious “No, we never get any complaints” A joking “No, we...